Privacy Policy

Last updated: October 29, 2024

Digital Story Therapies, Inc. (“DST,” “we,” “our,” or “us”) respects your privacy and we have developed the following policy to demonstrate our commitment to you. This privacy policy applies to information we collect about you through your use of DST’s software-as-a-service (“Service(s)”). We’ve done our best to cut through the legal jargon and explain in simple terms what information we collect about you, what we use it for, and the few situations in which we share it with others. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

The Information We Collect

Information you provide to Us

While using Our Service, We may ask you to provide Us with certain information that can be used to contact or identify you. This may include your first and last name, user account name, physical address, date of birth, credit card or other payment information, email address, and phone number.

Information related to your use of the Services

We receive some other information automatically when you use our Service that is anonymous, de-identified, or otherwise not intended to personally identify you. This includes, but is not limited to, data about your device, IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Similarly, when you access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.

How We Use Your Information

We may use your information for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage your account: to manage your registration as a user of the Service. The information you provide can give you access to different functionalities of the Service that are available to you as a registered user.
For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services you have purchased or of any other contract with Us through the Service.
To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication.
To provide you with news, special offers and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information.
For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which information held by Us about our Service users is among the assets transferred.
For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

How We Share Your Information

We may share your information in the following situations:

With Service Providers: We engage third-party service providers to work with us to provide the Services or to promote Our Services. We may share your information with such service providers to for the purpose of performing services and/or to monitor and analyze the use of our Service.
For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners, or other companies that We control or that are under common control with Us.
With business partners: We may share your information with Our business partners to offer You certain products, services or promotions.
With other users: when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With Your consent: We may disclose your personal information for any other purpose with your consent.

Retention of Your Information

We will retain your information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Our operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Deleting Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We may have collected about you.

Our Service may give you the ability to delete certain information about you from within the Service.

You may update, amend, or delete your information at any time by signing in to your account, if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact Us to request access to, correct, or delete any personal information that you have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

General Information

We are committed to protecting the privacy of children in connection with the use of our Services. This Section explains our online information collection, disclosure, and parental consent practices with respect to information collection from children under the age of 13 or 16 (“child” or “children”) in accordance with the U.S. Children’s Online Privacy Protection Act (“COPPA”) or other applicable state privacy laws. For more information about COPPA and general tips about protecting children’s online privacy, please click here.

Our Services may be used to facilitate care for a child. A parent or guardian can create an account on behalf of a dependent child and attest that they have legal authority to do so. Children under the age of 18 are not eligible to register directly for an account. If your child directly uses their account, either with or without your permission, we may collect information directly from the child. If you prefer for your child to not directly interact with us online, please do not provide account credentials to your child. Please note certain state patient privacy laws may permit a child to directly obtain certain types of health care services independent of their parent or guardian.

Registration

Children cannot directly register for our Services. During the user registration process, the parent or guardian can create a child’s account by providing certain information about the child, which may include name, birth date, and address.

Consent

If a parent or guardian chooses not to consent to the collection and use of their child’s information, they may not create an account for the child. At any time, a parent and guardian may revoke their consent for us to further collect personal information from their child online by contacting support@digitalstorytherapies.com. Once consent is revoked, a child may not use any Services.

Your Rights

In addition to your right to revoke your consent for the collection of your child’s personal information, you may request to review the personal information we have collected from your child as well as request for us to delete personal information we have collected from your child, subject to our data retention requirements. Please submit your request or any questions to support@digitalstorytherapies.com.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: support@digitalstorytherapies.com